State National Blog

Partner Profile: Guardian Professional Services (GPS)

Written by State National | 7/31/24 8:20 PM

Skip Tracing and Remarketing Expertise and Dedication

At State National, we are committed to enhancing the services we provide to our valued business partners. We are excited to be working with Guardian Professional Services (GPS), a premier skip tracing and remarketing partner for our CPI and CARS (Claims Advocacy & Recovery Services) programs.

GPS brings over 80 years of collective experience in CPI recovery and remarketing. The founders have dedicated their careers to honing their skills and are consistently reviewing their workflows to maximize results and provide the highest success rates in the industry.

 

Key Benefits of Partnering with GPS

  • Industry-leading success rates: With an impressive average skip tracing success rate of 72%, GPS excels in locating hard-to-find collateral. And even in today’s challenging recovery environment and record-breaking claim volume, GPS boasts a recovery rate of 50% for all repossession assignments.
  • Top-tier remarketing partnerships: GPS works with leading remarketers such as AFG, Ally, 3PR, and ACV to ensure superior performance and results.
  • Exceptional customer service: Regular check-ins and status updates to keep you informed.
  • State-of-the-art tracking and reporting: Seamless integration with InsurTrak Online, MMR, and AutoIMS.

 

“GPS is a solid partner and we really appreciate their crew! Every week when we review repo all I hear are positive statements from my team. Knowing we can rely on them is huge.”

~ Lauren Connelly, Accounts Control Manager, WECU

Customer Service and Communication

GPS is known for its attentiveness and customer service focus. They meet with our claims managers weekly to ensure that both State National and the clients we serve are thoroughly satisfied with the services provided. 

Just as you’re used to with our user-friendly CARS program, status notes for each assignment are available in InsurTrak Online and are updated weekly. GPS utilizes both Market Monitoring Reports (MMR) and AutoIMS to keep you informed and up to date.

“I appreciate GPS’s easy-to-navigate website and quick turnaround with emails and communications. Their response time to any questions or concerns is also very helpful.”

~ Molly Asherman, VP of Member Solutions, CommunityWide CU

We invite you to experience the enhanced recovery and remarketing services made possible through our partnership with GPS. Together, we are committed to providing the best solutions to meet your business needs. For more information or to discuss how this partnership can benefit your recovery efforts, email info@statenational.com or click the "Contact Us" button below.

 

 

“Our constant pursuit of excellence is evident in our work product and we are never happy until you are ecstatic.”

~ Guardian Professional Services