SNC Spotlight

Insurance can be complex. Turn to our blog for up-to-date, relevant content to help you make the best decisions for your financial institution. With expert knowledge from seasoned industry professionals, we simplify insurance topics so you can get back to business.
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5 Factors Contributing to Increased Risk for Auto Lenders

Rising Auto Delinquencies, Higher Charge-Off Risk, and What You Can Do to Protect Your Loan Portfolio

 

Why Are Auto Delinquencies on the Rise?

  1. Economic uncertainty and higher interest rates: The current economic environment is one of significant uncertainty, which can make people hesitant to make major purchases. Auto sales have slowed from their record pace just two years ago. Although interest rates may be rising less dramatically recently as the Fed has slowed the pace of rate increases, they are still markedly higher than we have seen for years. This is leading to increased competition among lenders, which can result in riskier loans being approved. There is also the potential for further rate hikes if inflation heats up again in the coming months.
  2. Record levels of debt: Debt of all kinds has reached historic highs, with total household debt at $16.5 trillion, including auto loan debt at $1.6 trillion and credit card debt at $986 billion and heading to the $1 trillion mark for the first time. To make matters even more hazardous, the average credit card rate is over 24%, which means many consumers are far less able to manage their debt than when rates were lower.
  3. Rising car prices: Over the past several years, the cost of new cars has increased dramatically, making it more difficult for many people to afford car payments. As of March 2023, the average new vehicle was priced at $48,008 — nearly 30% higher than in March 2020. In the first quarter of 2023, the average interest rate for an auto loan reached 7% — the highest level since 2008. These factors have combined to result in an average new car payment that has increased to a record of over $700 per month, with one in six consumers shelling out a mind-boggling $1,000 per month or more. The combination of high car prices and increasing interest rates have caused borrowers to take out larger loans they cannot comfortably repay, thus increasing the risk of delinquency. 
  4. Longer loan terms: Auto loans aren’t just getting larger — many borrowers are also taking out longer-term loans to make their car payments more affordable. Experian has reported that 33% of borrowers are financing vehicles with loan terms of 73 months or longer. The longer a loan term, the higher the risk of a life change causing inability to pay or of maintenance issues with the vehicle, which are both causes of delinquency. The charge-off rate for new vehicle loans with longer loan terms (from 73 to 84 months) is nearly seven times the charge-off rate for loans from 49 to 60 months and nearly 15 times that of loans from 37 to 48 months.
  5. Payment deferrals: During the pandemic, many lenders offered payment deferrals to help struggling borrowers make their loan payments. While this provided temporary relief, it also means that some borrowers have fallen further behind on their payments and may struggle to catch up now that the deferrals have lifted.

Looming Repossessions and Charge-offs


The factors above have created an increasingly precarious financial situation for consumers. Both 30- and 60-day delinquencies have surpassed pre-COVID levels, and the Consumer Finance Protection Bureau (CFPB) reports the percentage of auto loans transitioning into delinquency is rising at an accelerated rate. This is evident particularly among non-prime and subprime borrowers, whose delinquency rates are now surpassing even 2009 levels. Even prime borrowers are feeling the pain, with their share of repossessions doubling. Repossession companies are seeing a spike in business, especially for vehicles purchased in 2020 and 2021. Unless the risk from these rising auto delinquencies and repossessions is mitigated, lenders may see increased charge-offs and a negative impact on overall financial performance.

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The Importance of Collateral Protection — Especially in a High-Delinquency Environment

 

Collateral Protection Insurance (CPI) is a product that helps financial institutions such as banks, credit unions, and finance companies mitigate risk and protect themselves from the financial loss that can result from a borrower's failure to maintain the required insurance on a financed vehicle. CPI covers the lender's interest in the vehicle and can help prevent charge-offs in the event of a borrower's default.

 

When a borrower finances a vehicle, most lenders require them to maintain insurance coverage on the vehicle throughout the life of the loan. This insurance coverage protects the lender's interest in the vehicle in case of damage or loss, so if the borrower fails to maintain the required insurance coverage, the lender is at risk.

 

CPI is an important component of an auto lender’s risk mitigation strategy. By providing insurance coverage to borrowers who fail to maintain the required insurance on their own, CPI helps the lender recover the value of the vehicle if it is damaged, destroyed, or stolen. In the event of a repossession, a lender covered by a CPI program can file a claim with the CPI provider, helping them recoup some or all of the outstanding loan balance and reducing the risk of a charge-off. CPI coverage can also provide the lender with additional protection by covering expenses associated with repossession, transportation, storage, and other costs.

 


Not all CPI Programs Are Created Equal

 

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While it’s important for a lender to protect its auto loan portfolio with CPI, it is just as important to choose a portfolio protection partner carefully. State National is the industry-leading provider of CPI, celebrating over 50 Years of Excellence in the industry. Because we specialize in portfolio protection, we have the exclusive ability to create programs tailored to fit the specific needs of each financial institution.

 

State National's CPI programs provide unmatched benefits, including:

  1. Customization: Because we are the only dedicated CPI provider that is also the underwriter, State National can offer highly customized CPI programs that are tailored to meet the needs of each financial institution. This allows every credit union, bank, or finance company to choose the level of coverage that best fits their specific needs and the risk profile of their borrowers.
  2. Advanced Technology: State National’s automation is one of the main reasons so many lenders choose us. From AI-based automated insurance tracking to instant automated claims payment to our proprietary InsurTrak tracking and reporting platform designed specifically for portfolio protection, our commitment to continuous innovation results in increased accuracy, greater speed, an enhanced client and borrower experience — and better bottom-line results.
  3. More Claim Dollars, Delivered Faster: State National offers superior claims management services without third-party claims processors, so we can more efficiently process our partners’ CPI claims. This not only reduces the time and resources needed to process claims, resulting in the fastest claims turnaround time in the industry, it’s one of the reasons we can pay out an average of 20% more in claims dollars than our competitors.
  4. Compliance Expertise: State National's CPI programs strictly comply with all applicable state insurance requirements, ensuring that financial institutions remain in compliance with all relevant laws and regulations. Our borrower notifications have been reviewed to ensure full compliance in every state, and our team of dedicated compliance professionals works diligently to maintain rigorous adherence. We are so confident in our dedication to exacting compliance standards that we offer full indemnification right in our clients’ contracts.

When you choose State National, you are partnering with the specialist offering the most comprehensive and flexible solutions to help financial institutions manage risk and reduce financial losses — especially in a time of rising auto loan delinquencies. To connect with a portfolio protection specialist and get a customized quote for your financial institution, contact resources@statenational.com or call 800-877-4567.

Claudia Ramirez
Claudia Ramirez
Director of Underwriting Claudia Ramirez has vast experience in insurance and management in multiple roles. Claudia received her Bachelor of Science degree in Psychology from the University of Texas at Dallas and holds a number of insurance industry designations, including CPCU, CLU, and FLMI. Her skill set and industry expertise allow for a comprehensive understanding of internal and external industry factors that influence and impact State National.

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Compliance You Can Trust, Transparency You Can See Balancing risk management and regulatory compliance while maintaining strong borrower relationships is no easy task. At State National, we understand the weight of this responsibility. Protecting your financial institution, your borrowers, and your reputation is at the core of our work. That’s why our mission is to deliver industry-leading portfolio protection solutions anchored by innovative technology, unmatched transparency, and steadfast reliability. How State National Ensures CPI Compliance At State National, compliance isn’t just a priority, it’s built into everything we do. We know lenders face mounting challenges, including economic uncertainty and heightened regulatory scrutiny. That’s why we’ve developed a comprehensive approach that goes far beyond checklists; it’s about operating with integrity and ensuring our programs exceed regulatory and operational expectations. Industry Expertise You Can Rely On Regulatory Expertise: Our skilled team actively monitors federal and state-level mandates to ensure your program remains compliant. Whether it’s evolving regulations or precise documentation requirements, we’ve got you covered. In-House Compliance Department: Our on-site team employs strict, measurable quality control processes. Proactive Adherence: This same dedicated team manages over 50,000 regulatory filings annually, helping you stay ahead of federal and state mandates, including guidance on NCUA, CFPB, and other key industry regulations. Comprehensive Audits: Our meticulous audits and legal reviews ensure your institution is prepared not just for current regulations but also for future challenges. Proven Reliability: State National achieved the prestigious 'A' (Excellent) rating from AM Best the very first year we were eligible, and we have held that rating for 30+ consecutive years — a testament to our exceptional financial strength and dependability. Future-Forward Research: We actively collaborate with industry organizations and regulatory bodies to anticipate and adapt to upcoming compliance changes, ensuring you and your organization are always ahead of the curve. Comprehensive Risk Management Our industry-best risk management services go above and beyond to protect your institution, ensuring compliance every step of the way. From data security to borrower communication, we incorporate rigorous measures, including bulletproof audit trails and prevention-focused processes, to safeguard against potential missteps. Accurate, prevention-first approach reduces unnecessary borrower touches. Focused portfolio protection expertise with decades of specialized experience. Complete audit trails for ongoing compliance visibility. Proper licensing for all State National claims adjusters to ensure claims are always handled in accordance with required regulations. Ongoing annual training for all relevant employees on the proper handling of PII, Fair Claims Handling, best practices for data security and controls — phishing, quishing, physical security both in and out of office, and more. Borrower submission of insurance information directly to us minimizes the risk of lost documentation. As the only dedicated portfolio protection provider that is also the underwriter, we don't act as a broker like other providers do — we are able to streamline communication and eliminate unnecessary handoffs and information sharing. Taking the Extra Step at Every Step Because every state department of insurance operates differently, we've also gone above and beyond to meet each state's unique regulatory standards. We create state-specific notices tailored to these requirements, and also carefully develop all of our borrower notice cycles to align with each state's precise notification guidelines. Advanced Technology Tools for Simplified Compliance Solutions Staying compliant in a rapidly changing financial environment requires advanced tools and forward-thinking innovation. That’s why State National integrates advanced technology into every facet of portfolio protection, designed to simplify compliance while improving efficiency and control. Our proactive approach ensures that the vast majority of insurance updates — about 79% — are handled completely behind the scenes, with no lender or borrower involvement. We employ extensive automation to maximize accuracy and efficiency, including our well-established EDI process, cutting-edge AI tools including insurance search and verification technology, Intelligent Document Processing (IDP), automated text and email notifications, and more. What Does Technology Have To Do With Compliance? Because of the unprecedented speed and accuracy of these automation efficiencies, our fast, effective, low-touch resolution reduces the risk of uninsured borrowers while enhancing operational precision. With 97.5% of borrower insurance issues completely resolved prior to any certificate placement, your institution avoids the compliance pitfalls that come with false placements. The InsurTrak Advantage In addition, our proprietary InsurTrak platform simplifies insurance tracking and reporting, giving you the tools needed for real-time program oversight, clear audit trails, and automated accuracy to prepare for any internal or external review. InsurTrak also automates payment changes, adds, and refunds, heightening speed and accuracy and avoiding the slowdowns and errors that come with manual processing. InsurTrak’s transparency is unmatched by any other insurance tracking platform — you can see real-time borrower data and a complete borrower history, see any communication including chat logs, and even listen to recorded borrower calls on-demand, right in the system. All of the information you need is at your fingertips — you are never in the dark. Proven Reliability Through Experience Over more than five decades, we’ve built a legacy of reliability, with a commitment to providing consistent excellence. From our implementation team that draws on years of expertise to make every transition seamless, to our highly responsive dedicated Client Executives and Account Reps who know your individual program inside and out, we do everything we can to ensure every partnership is successful. When you work with State National, you gain more than just a portfolio protection provider; you gain a partner whose focus is safeguarding your institution’s long-term success.

SNCares 2024 Recap

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