I have said it a million times, and I will say it once more — I don’t understand why we don’t have all the business! Our blog team told me not to sound like a salesperson in this post, but I am the EVP of sales. What were they expecting from me? I’ve been selling State National’s products for over 20 years because they’re the best, so why shouldn’t I say it? It’s just a fact.

State National Director of Client Services Francine Gagliano shares her thoughts about the importance of International Women’s Day.

Director of Learning and Development David Holmes shares how combining social and emotional awareness with a client-first mentality is paramount in creating a culture of constant service at State National. Find out 3 components of this awareness you need to develop strong EI and ask yourself, “How will this idea improve the client experience?”

Our WRAP (Web-Based Robotic Automated Processing) system is continuing to increase efficiencies. WRAP now proactively searches for new policy information from the top 5 auto insurance carriers in the country.

“How likely is it that you would recommend _______ to a friend or colleague?” How the answer to this question translates to customer experience and loyalty.