SNC Spotlight

Insurance can be complex. Turn to our blog for up-to-date, relevant content to help you make the best decisions for your financial institution. With expert knowledge from seasoned industry professionals, we simplify insurance topics so you can get back to business.
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Warning Lights on the Financial Dashboard: Navigating Risk in Auto Finance

In the financial world, uncertainty often casts a shadow of doubt over the future. As economic experts and analysts scrutinize current data and trends, it seems likely that the path ahead is likely to be one with its share of obstacles


According to analysts at Moody's Analytics, our current economic state is that of a "Slowcession,” a unique economic state that presents both challenges and opportunities for lenders and borrowers alike.


Recession: Will We or Won’t We?

Expert assessment of the economy paints a nuanced picture. While Moody’s predicts the odds of a full-blown recession in 2023 stand at only around 30-33%, the risk increases significantly for 2024, exceeding 50%. 


However, these predictions come with a caveat — any major disruption could alter this trajectory. The key factor at play is the persistent elevation of interest rates. The longer rates remain high, the more strain it puts on the economy, raising the specter of a recession.


Traditionally, a recession hits roughly every decade. As we get closer to that ten-year mark, it's natural to see apprehension in the financial sector. In my work for State National, I have the opportunity to talk to CEOs and CLOs from many financial institutions. The majority say they do not expect the economy to dramatically improve anytime soon — where opinions diverge is on the severity of the storm on the horizon.


Inflation and Savings Squeeze

Job market growth is decelerating, and households have largely depleted the surplus savings they accumulated during the pandemic. Though inflation has slowed from the four-decade high set last June, it continues to rise more than expected, leaving consumers grappling to stretch dollars and make every financial decision count. In fact, over 60% of Americans report living paycheck to paycheck.

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Debt Default on the Rise: Credit Cards and Auto Loans

More and more Americans are finding it challenging to keep up with their debt payments, reflecting the growing stress on consumers due to rising prices and increased borrowing costs. Total credit card debt surpassed $1T for the first time this year, and the rate of new credit card delinquencies for Q2 2023 was at 7.2%, exceeding pre-COVID levels. 


Turning our attention to the auto lending sector, recent data reveals a substantial uptick in delinquencies. These were also higher than pre-pandemic levels in Q2, at 7.3%. Although subprime auto loans comprise the segment deteriorating more quickly, defaults are up in all credit tiers. That's a red flag indicating many borrowers across the economic spectrum are having a tough time making ends meet.


Car Insurance Sticker Shock

When money gets tight, consumers often have to decide which bills will be paid and which won’t — and car insurance is often one of the first to go. Compounding the situation, car insurance premiums are on the rise, spiking by a whopping 19% from August 2022 to August 2023 — the biggest jump among all tracked expenses. 


Expect these increases to continue. The complexity of repairing modern vehicles and higher prices for parts directly influence adjustments to insurer rates. Higher claim costs and other factors such as extreme weather incidents from hurricanes to wildfires, are predicted to push premiums higher, even as other types of inflation show signs of cooling. 


Unfortunately, rising premiums lead to more drivers taking the gamble of hitting the road while uninsured.


Full Coverage Policies on the Decline

Recent data released by Insurify reveals another concerning trend. Those who don’t cancel their auto insurance completely may succumb to the temptation to skimp on their policies, dropping coverage and/or raising deductibles. In 2023, the number of drivers looking to purchase a full coverage policy plummeted by more than 50% compared to 2022. 


This suggests many motorists are making compromises on insurance coverage to manage their budgets, leaving them financially vulnerable in the event of an accident or damage to their vehicle — and leaving their lenders exposed to heightened risk.

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Monitoring Risk

As more borrowers fall out of compliance with their loan agreement’s insurance requirements, it is essential to have real-time, technology-driven tracking in place to monitor the changing risk in your portfolio.


While insurance tracking is more important than ever, tracking by itself is not enough. To ensure the health and profitability of your portfolio, tracking needs to be paired with a high-quality insurance product. Some borrowers won’t be motivated to purchase insurance without a mechanism in place to persuade them — i.e., the knowledge that insurance will added to their loan if they do not take action.


For a small number of borrowers, no amount of communication will compel them to purchase  insurance. In those cases, force-placed collateral protection insurance (CPI) acts as the insurance of last resort and covers your losses on damaged or stolen vehicles.


A CPI policy being placed on a loan also serves as an early warning of financial distress. If the borrower can no longer afford auto insurance, they may soon have difficulty making their loan payments too. This early indicator presents an opportunity to be proactive and engage before the situation progresses to a loan default.


CPI Penetration as an Indicator

Nearly all lenders are experiencing higher CPI penetration. This development is a trouble light on your portfolio’s dashboard alerting of shifting risk. While losses may not manifest immediately, they are almost certain to arrive several months down the road — making it critical to have a comprehensive portfolio protection program in place.


As we navigate this "Slowcession,” and with an eye on the horizon for a full recession, lenders must be poised to adapt to changing conditions. An extra-vigilant focus on risk management will be essential to maintaining a sound lending portfolio.

Steve Schnabel
Steve Schnabel
Steve has excelled in cultivating B2B service relationships for 20 years. He joined State National as a Client Executive in 2021 and regularly consults with the C-Suite and other key stakeholders within financial institutions to drive efficient CPI programs.

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Your Partner in Protection: Compliance Without Compromise

Compliance You Can Trust, Transparency You Can See Balancing risk management and regulatory compliance while maintaining strong borrower relationships is no easy task. At State National, we understand the weight of this responsibility. Protecting your financial institution, your borrowers, and your reputation is at the core of our work. That’s why our mission is to deliver industry-leading portfolio protection solutions anchored by innovative technology, unmatched transparency, and steadfast reliability. How State National Ensures CPI Compliance At State National, compliance isn’t just a priority, it’s built into everything we do. We know lenders face mounting challenges, including economic uncertainty and heightened regulatory scrutiny. That’s why we’ve developed a comprehensive approach that goes far beyond checklists; it’s about operating with integrity and ensuring our programs exceed regulatory and operational expectations. Industry Expertise You Can Rely On Regulatory Expertise: Our skilled team actively monitors federal and state-level mandates to ensure your program remains compliant. Whether it’s evolving regulations or precise documentation requirements, we’ve got you covered. In-House Compliance Department: Our on-site team employs strict, measurable quality control processes. Proactive Adherence: This same dedicated team manages over 50,000 regulatory filings annually, helping you stay ahead of federal and state mandates, including guidance on NCUA, CFPB, and other key industry regulations. Comprehensive Audits: Our meticulous audits and legal reviews ensure your institution is prepared not just for current regulations but also for future challenges. Proven Reliability: State National achieved the prestigious 'A' (Excellent) rating from AM Best the very first year we were eligible, and we have held that rating for 30+ consecutive years — a testament to our exceptional financial strength and dependability. Future-Forward Research: We actively collaborate with industry organizations and regulatory bodies to anticipate and adapt to upcoming compliance changes, ensuring you and your organization are always ahead of the curve. Comprehensive Risk Management Our industry-best risk management services go above and beyond to protect your institution, ensuring compliance every step of the way. From data security to borrower communication, we incorporate rigorous measures, including bulletproof audit trails and prevention-focused processes, to safeguard against potential missteps. Accurate, prevention-first approach reduces unnecessary borrower touches. Focused portfolio protection expertise with decades of specialized experience. Complete audit trails for ongoing compliance visibility. Proper licensing for all State National claims adjusters to ensure claims are always handled in accordance with required regulations. Ongoing annual training for all relevant employees on the proper handling of PII, Fair Claims Handling, best practices for data security and controls — phishing, quishing, physical security both in and out of office, and more. Borrower submission of insurance information directly to us minimizes the risk of lost documentation. As the only dedicated portfolio protection provider that is also the underwriter, we don't act as a broker like other providers do — we are able to streamline communication and eliminate unnecessary handoffs and information sharing. Taking the Extra Step at Every Step Because every state department of insurance operates differently, we've also gone above and beyond to meet each state's unique regulatory standards. We create state-specific notices tailored to these requirements, and also carefully develop all of our borrower notice cycles to align with each state's precise notification guidelines. Advanced Technology Tools for Simplified Compliance Solutions Staying compliant in a rapidly changing financial environment requires advanced tools and forward-thinking innovation. That’s why State National integrates advanced technology into every facet of portfolio protection, designed to simplify compliance while improving efficiency and control. Our proactive approach ensures that the vast majority of insurance updates — about 79% — are handled completely behind the scenes, with no lender or borrower involvement. We employ extensive automation to maximize accuracy and efficiency, including our well-established EDI process, cutting-edge AI tools including insurance search and verification technology, Intelligent Document Processing (IDP), automated text and email notifications, and more. What Does Technology Have To Do With Compliance? Because of the unprecedented speed and accuracy of these automation efficiencies, our fast, effective, low-touch resolution reduces the risk of uninsured borrowers while enhancing operational precision. With 97.5% of borrower insurance issues completely resolved prior to any certificate placement, your institution avoids the compliance pitfalls that come with false placements. The InsurTrak Advantage In addition, our proprietary InsurTrak platform simplifies insurance tracking and reporting, giving you the tools needed for real-time program oversight, clear audit trails, and automated accuracy to prepare for any internal or external review. InsurTrak also automates payment changes, adds, and refunds, heightening speed and accuracy and avoiding the slowdowns and errors that come with manual processing. InsurTrak’s transparency is unmatched by any other insurance tracking platform — you can see real-time borrower data and a complete borrower history, see any communication including chat logs, and even listen to recorded borrower calls on-demand, right in the system. All of the information you need is at your fingertips — you are never in the dark. Proven Reliability Through Experience Over more than five decades, we’ve built a legacy of reliability, with a commitment to providing consistent excellence. From our implementation team that draws on years of expertise to make every transition seamless, to our highly responsive dedicated Client Executives and Account Reps who know your individual program inside and out, we do everything we can to ensure every partnership is successful. When you work with State National, you gain more than just a portfolio protection provider; you gain a partner whose focus is safeguarding your institution’s long-term success.

SNCares 2024 Recap

Community, Care, and Connection: SNCares Year in Review From grants to giving hands, here are some of the ways we made a difference in 2024 At State National, giving back isn’t just something we do — it’s part of who we are. That’s one of the reasons we created SNCares, a companywide committee dedicated to service and philanthropy. Over the past year, we’ve had the privilege of partnering with dedicated organizations and contributing to meaningful causes that uplift our communities. From grants and donations to hands-on volunteering, our dedicated team members embraced hundreds of opportunities to make an impact. The stories shared here are just a glimpse of the meaningful work we accomplished together, both as individuals and as a company, throughout the year. We hope you enjoy this snapshot of the many ways we came together in 2024 to make a difference and help create a brighter future for those around us!