Director of Learning and Development David Holmes shares how combining social and emotional awareness with a client-first mentality is paramount in creating a culture of constant service at State National. Find out 3 components of this awareness you need to develop strong EI and ask yourself, “How will this idea improve the client experience?”
By always asking the next question to gain more understanding, we can have a more complete picture and can continue to react, help, and improve.
David Holmes provides a firsthand look into State National’s long-term growth and development culture.
