--- title: Calling All Intrapreneurs! description: An intrepreneur can be simply defined as an employee who is tasked with developing an innovative idea or project within a company. image: https://blog.statenational.com/hubfs/Icon_User-Group.png --- [![Growth_-logo](https://blog.statenational.com/hubfs/Imported%20images/Growth_-logo.svg "Growth_-logo")](http://palmspire-3842749.hs-sites.com/growth-home-1) - [Spotlight Blog](https://blog.statenational.com) ![State National Blog](https://blog.statenational.com/hubfs/Blog%20Images/Blog%20Header%20Images/AdobeStock_183702310.jpeg "State National Blog") # **SNC Spotlight** Insurance can be complex. Turn to our blog for up-to-date, relevant content to help you make the best decisions for your financial institution. With expert knowledge from seasoned industry professionals, we simplify insurance topics so you can get back to business. - [Company News](https://blog.statenational.com/topic/company-news) # [Calling All Intrapreneurs!](https://blog.statenational.com/calling-all-intrepreneurs) [Read More →](https://blog.statenational.com/calling-all-intrepreneurs) - [Banks & Finance Companies (24)](https://blog.statenational.com/tag/banks-finance-companies) - [Borrower Experience (2)](https://blog.statenational.com/tag/borrower-experience) - [Company News (26)](https://blog.statenational.com/tag/company-news) - [Compliance (5)](https://blog.statenational.com/tag/compliance) - [Credit Unions (47)](https://blog.statenational.com/tag/credit-unions) - [Employee Engagement (2)](https://blog.statenational.com/tag/employee-engagement) - [Risk Mitigation (32)](https://blog.statenational.com/tag/risk-mitigation) - [Technology & Innovation (35)](https://blog.statenational.com/tag/technology-innovation) - - - [All Posts](https://blog.statenational.com) # Calling All Intrapreneurs! - [Tweet](https://twitter.com/share) # Through “Intrapreneurship,” Employees Help Drive a Company’s Success — Including Ours! At State National we know we have an incredible amount of[ talent](https://www.statenational.com/careers/) within our organization, so we have always looked inside to our team members and internal clients to harvest new and better ways to do things. ![State National Employees](https://blog.statenational.com/hs-fs/hubfs/State%20National%20Employees.png?width=640&name=State%20National%20Employees.png) - In the early days, we placed computers and people at every one of our clients to service each organization’s account. Internally, an employee asked, “Why don’t we centralize the dedicated call function of those jobs to allow the person to provide better uninterrupted service to the client?” With that, the [premier Contact Center](https://blog.statenational.com/winning-together-how-state-nationals-contact-center-achieves-excellence-through-teamwork) at State National was born. Because different clients want different levels of service, ultimately a centralized Contact Center was best for our clients and the effectiveness of their programs. - Our Claims team asked, “Wouldn’t it be great if we could offer our superior outside insurance claim services together with the repossession, remarketing, and skip tracing services in conjunction with our collateral protection programs?” And so the [CARS program](https://www.statenational.com/overview/cpi-program-overview-2/) was created, offering high-value services to save our partners significant time, money, and effort.   These are just two of the countless examples of enhancements, [improvements](https://blog.statenational.com/a-culture-of-continuous-improvement-at-every-level), and process efficiencies that have sprung from the minds of SNC team members over the past 50+ years. While these examples are large, a wide range of [innovative ideas](https://blog.statenational.com/expanded-use-of-ai-based-wrap-delivers-results) are being developed and nurtured at State National every day. I never thought much about what to call it, but recently I heard the perfect term —** intrapreneurship.** **![Company culture](https://blog.statenational.com/hs-fs/hubfs/Icon_User-Group.png?width=280&name=Icon_User-Group.png)An intrapreneur can be simply defined as an employee who is tasked with developing an innovative idea or project within a company, or who comes up with one on their own. This concept has been ingrained in our associates since the beginning — and look how far we have come to develop the best portfolio protection products in the industry!** How do you encourage the intrapreneurs in your organization? ![David Holmes](https://blog.statenational.com/hubfs/Blog%20Images/Author%20Pictures/David%20Holmes.jpg) ###### David Holmes As Director of Learning and Development as well as Director of Sales & Service Support, David Holmes spent more than a decade building a learning culture and expanding the sense of “customer first” throughout the company, including a specialized focus on development of State National’s sales team and unique dedicated service team. ## Subscribe to our blog Search Posts - There are no suggestions because the search field is empty. - Recent - Popular - Categories ### Lists by Topic - [Credit Unions (47)](https://blog.statenational.com/tag/credit-unions) - [Technology & Innovation (35)](https://blog.statenational.com/tag/technology-innovation) - [Risk Mitigation (32)](https://blog.statenational.com/tag/risk-mitigation) - [Company News (26)](https://blog.statenational.com/tag/company-news) - [Banks & Finance Companies (24)](https://blog.statenational.com/tag/banks-finance-companies) - [Compliance (5)](https://blog.statenational.com/tag/compliance) - [Borrower Experience (2)](https://blog.statenational.com/tag/borrower-experience) - [Employee Engagement (2)](https://blog.statenational.com/tag/employee-engagement) ## Subscribe and Get The Latest News ## Related Posts ## [The Credit Union Advantage in a Digital World](https://blog.statenational.com/thecreditunionadvantage) Digital Progress Is Still Human - [State National](https://blog.statenational.com/author/state-national) - 5 min read - 6/30/26 12:23 PM - [Read More](https://blog.statenational.com/thecreditunionadvantage) ## [CPI and the Member Relationship: Getting it Right Without Getting it Wrong](https://blog.statenational.com/cpi-and-the-member-relationship-) How credit unions can protect the member experience without sacrificing the protection the program is designed to provide - [State National](https://blog.statenational.com/author/state-national) - 7 min read - 6/18/26 11:15 AM - [Read More](https://blog.statenational.com/cpi-and-the-member-relationship-) ## [The Anatomy of the Net Promoter Score](https://blog.statenational.com/the-anatomy-of-the-net-promoter-score) Why trust is the engine behind consistent, excellent NPS results. Imagine you could predict your organization's growth trajectory by asking just one straightforward question. You actually can! “How likely is it that you would recommend \_\_\_\_\_\_\_ to a friend or colleague?” It’s a simple question, but it carries incredible weight. You’ve likely heard of the Net Promoter Score (NPS), as it’s the most well-known metric for customer experience and loyalty. Whether the subject is a favorite local restaurant, an online store, or a long-term business partner, this single question cuts through marketing noise to measure the one fundamental factor that actually drives growth: trust. - [State National](https://blog.statenational.com/author/state-national) - 8 min read - 4/30/26 3:57 PM - [Read More](https://blog.statenational.com/the-anatomy-of-the-net-promoter-score) #### Questions? 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