“How likely is it that you would recommend _______ to a friend or colleague?” How the answer to this question translates to customer experience and loyalty.
Percentage of customers who would recommend State National’s portfolio protection programs to others shows significant jump
Core conversion is inevitable with institutional growth. State National has witnessed hundreds of our credit union, bank, and finance company partners’ core conversions.
In partnership with State National, Filene’s Center for Emerging Technology is exploring the future of digital financial services.
By always asking the next question to gain more understanding, we can have a more complete picture and can continue to react, help, and improve.