State National Executive Vice President Trace Ledbetter Reflects on the Bounty of the Season
When You Can’t Bring Your Client Advisory Council to Texas, Bring Texas to Your Client Advisory Council
State National Director of Client Services Francine Gagliano shares her thoughts about the importance of International Women’s Day.
Our WRAP (Web-Based Robotic Automated Processing) system is continuing to increase efficiencies. WRAP now proactively searches for new policy information from 7 major carriers, including the country's top 5 auto insurers. UPDATE! To illustrate how WRAP continues to increase in power and efficiency, in April 2023 the bots reviewed over 140,000 loans, successfully finding and updating insurance on 33% — all completely automatically and with no borrower contact needed.
“How likely is it that you would recommend _______ to a friend or colleague?” How the answer to this question translates to customer experience and loyalty.